Can you help me consolidate 16 acquisitions to minimize back-office expenses?

Automotive Consulting Company 

The Challenge

A private equity-backed automotive aftermarket consulting company has been aggressively acquiring like agencies across the United States to achieve a national footprint. Assimilating these agencies has been cumbersome and expensive. Each new acquisition requires $10,000 in technology application set up to conform to the company’s back office structure and requires additional staff for operations, finance, and reporting. Can a digital transformation strategy help minimize the run rate of expenses as we continue to grow?

 

 

The Solution

The current technology was past its useful life and required a lot of manual workarounds. This was sufficient after 2-3 acquisitions but became unwieldy as the company grew. We needed a solution that consolidated and automated many of the back-office functions. The answer was to create a web-based and mobile application that reduced sixteen (16) and counting SQL databases into one database. This accelerated the month-end close, simplified management reporting, and armed sales with a real-time mobile app to manage client expectations better real-time.

The application sits in the middle of the technology stack and communicates seamlessly with the front-end CRM and the back-end accounting system. We also placed a business intelligence layer with Tableau on top for realtime management reporting and analytics across the organization.

 

Tools Utilized

  1. Tableau
  2. Intacct
  3. .NET Core
  4. MS SQL Server
  5. C#, ASP.NET
  6. HTML
  7. CSS
  8. JavaScript
  9. Flutter
  10. SQLite

Expected Results

The new application significantly reduces the run rate of additional back-office staff required to run the business’s operations, accounting, and financial reporting as it grows. The company now also saves $10,000 in incremental technology expenses as it continues to acquire agencies across the country.